Privacy Policy

Vertex SEO ("we," "us," or "our") operates the website vertexseo.store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and WhatsApp number when you submit a form or contact us.
• Business information: Website URL, industry, and SEO goals provided through our audit or contact forms.
• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via analytics tools.
• Communication data: Messages you send us via WhatsApp, email, or our contact forms.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our SEO services
• Respond to your enquiries and deliver requested information
• Send you SEO tips, updates, and marketing communications (with your consent)
• Perform free SEO audits and prepare custom proposals
• Analyse website usage to improve user experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party tools we use to deliver our services (e.g., Google Analytics, email platforms), subject to their own privacy policies.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form data is retained for up to 3 years. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, contact us at contact@vertexseo.store or via WhatsApp.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: contact@vertexseo.store
• WhatsApp: +212 698 969 540
• Website: vertexseo.store